IB Connect is your one-stop shop for the Business School student community: connect with your classmates, network with like-minded students from other programmes, and manage your events and memberships. You will have been enroled onto this platform prior to arriving on campus.

Your first step will be to access IB Connect, create your profile, and start getting to know your new community.

You will be added to two groups within IB Connect:

• IB Students, for general Business School information and upcoming events
• IB Exchange Group, where you will get a chance to meet your fellow exchange students prior to joining us on campus and ask any questions in the group forum. Please introduce yourselves here!

My Imperial is the main administrative student portal, which contains your personal details: your email addresses, name as it should appear on the transcript, and some other tools. Your Imperial transcript will be available here. You can find further details on how to request official documents, including your transcript and a statement of registration letter.

Log into My Imperial here

This is our academic Virtual Learning Platform, where you will be provided with information and documents relating to your programme throughout the year (e.g. timetables, course materials, past-year exam papers, etc.). It is vital that you login to The Hub prior to your electives beginning. If you are experiencing any issues, please let us know.

If you have not yet completed your induction module on The Hub, please do so prior to your electives beginning.

To complete your Induction module:

Choose Imperial Log In and use your Imperial username (e.g. JD23) and password to login. You will be enrolled on the Global Exchange programme and you will see a module called “Launch! Imperial”. This is your online Induction, in place of an in-person orientation. Please complete the content found in Materials “Study Essentials” and “Imperial Experience” as soon as possible.

You will be enrolled on your chosen electives as they become available on the Hub. We aim to have you enrolled on The Hub from two weeks before the module begins. You can also check your schedule on your Imperial Outlook account and view your calendar there.

While on your exchange at Imperial, you will have access to our Careers services.

Tailored just for exchange students, you will have access to three different types of services:

1. The Careers Primer Module is a suite of activities to enable your lifelong career success. This comprises two sessions on the Hub, including ‘Foundations for Careers Success’ and ‘Writing Your CV and Cover Letter’, along with the IB VMock platform. You must complete these sequentially to access additional services.
2. Gain access to Symplicity, our careers portal. You can book 1:1 appointments with a Careers Consultant, search Employer Events, view Employers, book places on workshops, access sector-specific webinars, and use our eResources. For clarity, you must complete the Careers Primer to gain access to this platform.
3. Drop into Careers (Abdus Salam Library, Level 2) on Tuesdays (from 8 January) between 09:30 – 16:00 for informal conversations with Nathan Ayers, Careers Data & Technology Manager.

Please note that there is a ‘three strikes’ rule with Careers services. We understand you will want to maximise all opportunities while at Imperial and will be keen to register for many activities – and we absolutely encourage you to do so. However, if you book an activity or appointment through Symplicity, you must attend. If you miss three bookings (sign-ups, RSVPs, or any other confirmation of attendance), you will be barred from accessing these services for two weeks.

Please take time to familiarize yourself with both the Student Code of Conduct and the Business School Guidance on using Generative AI Tools.

As integrated students at Imperial College London, your enrolment with us is taken as your agreement to abide by these frameworks.

You will have been allocated with an exchange buddy prior to arriving on campus. This buddy will be an Imperial student who overlaps with your programme or interests and is a friendly face to welcome you to Imperial. We encourage you to start asking them any questions you may have before you arrive on campus.

They’ll be a helpful resource for you as you join the Imperial community:

• Showing you around campus, which may include a short tour visiting the programme team and ID card office
• Welcoming you to their network of classmates, student clubs, and other groups and teams
• Signposting support in navigating Imperial’s various systems to get the most out of studying and where are the best places to study on campus

Please do not hesitate to ask them any questions you may have throughout your exchange. They are not just there to support you in your first few days!

Regardless of which campus you are based on, all Imperial students can use any of our sports centres. Students have a choice of two memberships. Student memberships are valid from 1 September to 31 August. For exchange students, we would recommend signing up to the Basic Membership. This is free and grants you access to the Ethos building. With this membership, you can book one of our pay-as-you go classes in the Ethos studio, book a session in the sports hall and purchase one of our monthly bolt-ons.

Further information can be found on the Imperial College website

The Imperial ICT Service Desk is here to support you for the duration of your exchange. You can contact them in a number of ways:

1. ASK Imperial online - use your Imperial username and password to access ASK Imperial, the online service portal for raising IT issies and requesting IT support.
2. Call the team - +44 (0)20 7594 9000 from 8.30 - 18.00, or out of hours from 18.00 until 8.30.
3. In person - visit the team on Level 1 of the Abdus Salam Library, South Kensington Campus, from 8.30 - 17.30.

You can connect to the College WiFi via one of the below methods:

1. Imperial-WPA - Connect to the College WiFi using the Imperial-WPA WiFi network if you have a College account
2. eduroam - eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It's accessible via 10,000 WiFi hotspots at universities, research centres, academies, schools, and other research and education institutions in more than 100 global territories and is free to use. College account holders and visitors and guests can use it. Find out more about Eduroam

The Business School uses the My Imperial Campus app to track attendance for modules.

Attendance in-person is mandatory for 80% of your sessions. You have the ability to join by HyFlex for 20% of your sessions.

The My Imperial Campus app is designed to register attendance for students joining in person only. You MUST register your attendance for every lecture that you attend, and within 30 minutes of the class starting.

Please review the policy and instructions.

Frequently Asked Questions

Why do Imperial need to monitor my attendance?
The app works in a similar way to a class register. For students studying with Student Visas, Imperial are required by law to report attendances to the UKVI. The app is designed to support the College in collating this information. Additionally, there are sessions throughout the year where attendance is required as part of participation exercises. The app will provide the data needed to facilitate these sessions. It’s important for the School to understand who isn’t attending sessions in person in accordance with the School’s expectations. Failure to attend sessions and engage with the programme as expected can highlight to the programme team concerns with pastoral care as well as performance.

Help! The app keeps crashing – what should I do?
In the first instance, please try the following:

1. Please either delete and reinstall the app or update the app via the app store.

2. Ensure you have Bluetooth switched on.

3. Ensure you have Location Services enabled.

If the above does not solve the issue, please email bs-attendance-queries@imperial.ac.uk

Where can I direct general queries regarding the app (including continuous crashing, absence from a session illness/interview/train strike)?
Please direct any general queries to bs-attendance-queries@imperial.ac.uk. However, your 80% in person attendance should cover you to be able to miss some classes due to illness/interview/train strikes and still meet the attendance requirement.

What happens if I’m late to a session after the app closes?
The sessions disappear from the app, 30 minutes after the start. If you are over 30 minutes late to a session, you won’t be able to register attendance and will be recorded as absent.

What happens if I am below 80% in person attendance?
If you fall below 80% in person attendance, the programme team will reach out to you to understand why.

Will this count to my ten points of contact?
Yes. We will use the app to support us with collecting the data needed to inform UKVI on the ten points of contact. However, we’re not quite there yet! The intention of the pilot is to test the software and the user experience.

How does the app work?
The app connects to beacons in each lecture theatre and teaching space. It uses bluetooth to find the beacon. Once found, it will allow you to sign in. Please ensure bluetooth is enabled on your mobile phone.

What happens if there is a timetable or last minute room change?
If a session needs to move rooms on the day, it may not appear on the app in the new room. You will not be expected to register for these sessions.

Where can I find more information on the My Imperial Campus app?
You can find more information on the background and future plans on the app here.

You will use the library system, Leganto, to access your reading lists for your electives. The Programme team will ensure you have access to this system.

Should you experience any issues with accessing Leganto, please ensure to check the following troubleshooting points:

1. If using Chrome browser enable ‘3rd party cookies’
2. If using Safari browser enable 3rd party cookies and disable ‘Prevent cross-tracking’ in the browser’s privacy settings
3. If using a mobile device try using PC or laptop instead
4. Try using an incognito browser window
5. Try clearing browser’s cache of all cookies

• 85%+ - exceptional distinction performance
• 70 – 84% - distinction performance
• 60 – 69% - merit performance demonstrating a clear grasp of the relevant concepts and facts
• 50 – 59% - pass performance demonstrating an adequate grasp of most of the relevant concepts and facts
• 40 – 49% - fail performance*
• 30 – 39% - fail performance (with significant shortcomings)
• 0 – 29% - fail performance (with major shortcomings)

*Compensation of module marks*
Whilst a mark of below 50% for a module is a failure according to the College assessment scheme, in some cases, this may be compensated. Compensation is when a module can be passed and credit can be awarded by the Board of Examiners where the student has achieved a marginal fail. This normally applies when the average for the module overall (for instance, when the exam mark is combined with the coursework mark) is between 40-49%. Where a student achieves less than 40% for the module overall, the module cannot be compensated.

Assessment

Modules will be assessed by a mixture of coursework and exams. Module outlines will be provided to students after the nomination deadline.

As per College guidelines, students will receive feedback on their coursework between 2 – 3 weeks after submission.

If you fail an exam but achieve over 40% on the module overall grade, you have passed the module and a re-sit exam is not required.

If you have not achieved a minimum of 40% on the module overall, you may be required to re-sit the exam or resubmit coursework to achieve a pass mark for the module. Resitting an exam or resubmitting coursework will result in the module being capped at the pass rate of 50%.

Students may only resit an exam or resubmit a piece of coursework once. Students have the opportunity to re-sit failed exams in the August/September resit period. The decision on whether you resit an exam to pass a module rests with your home institution.

The Programme team are here to support you with any academic queries surrounding The Hub, assessments, lectures and attendance monitoring.

Please contact the relevant team depending on which programme electives you are attending:

• MSc Finance Programme - finance.programme@imperial.ac.uk
• MSc Management Programme - msc.electives@imperial.ac.uk
• MBA Programme - askmbaexchange@imperial.ac.uk

Students may suffer from unforeseen circumstances during their studies that adversely affect their ability to complete an assessment task and/or their performance in a piece of assessment. Students are responsible for submitting their own requests for mitigating circumstances and for providing relevant evidence to support their claim. Each Programme team has procedures in place for considering mitigating circumstances.

Please contact the relevant team depending on which programme electives you are attending:

• MSc Finance Programme - finance.programme@imperial.ac.uk
• MSc Management Programme - msc.electives@imperial.ac.uk
• MBA Programme - askmbaexchange@imperial.ac.uk

To view your timetable:

Login to www.imperial.ac.uk/office365 with your College username (using the format yourusername@ic.ac.uk) and password.

You can also download your timetable.

Helpful troubleshooting information.

Your online timetable is live and personalised, so check this weekly.

Student’s transcripts will be made available after the Exam Board meetings. These meetings will take place in July for Spring Electives and September for Summer Electives. Final transcripts will only be available after the exam board. Provisional transcripts can be requested directly from the programme team.

You will receive your transcript via your My Imperial account. At which point you can securely share this with your home school, Imperial College Business School cannot send transcripts directly to the home school unless specifically requested prior to the exchange commencing. Please ensure your home school is aware of this.